FAQ

All of our shooters are trained by Deepa Pathak, owner of Filmtwist Productions, and have shot with us for at least a few years, if not longer.

All of our shooters are trained based on the style that is represented on our website. We are proud to be able to offer a high level of consistency, while still catering to what makes each couple unique. Yes, every shooter has a slightly different personality, but all of our shooters are kind and considerate, and very easy to work with.

We constantly upgrade our gear to the industry standard and shoot digitally and delivery digitally. We are also certified drone pilots!

You will have two shooters at your wedding. The primary shooter is your lead shooter for the event and will be your single point of contact for all videography related activities leading up to your event. They will ensure that all the coverage is completed as per the schedule for the event. Your secondary shooter serves to provide additional coverage and capture all the details of the event from a different angle. Pre-wedding events are one shooter, but you may request more shooters if you wish.

For the ceremony, we typically place a lavalier (lapel) microphone on the groom for recording purposes only (will not amplify). This mic will capture the vows for both the bride and the groom. A second lavalier microphone is placed on the officiant of the ceremony to record the sermon. In addition, if there is a sound system utilized for the ceremony and reception, and we are granted access from the third party (MC/DJ), we will tap into the sound board via an external recorder to record high quality audio for the ceremony and reception program. All cameras record ambient audio as a fail safe.

It can vary depending on our start and finish time, but typically it includes a getting ready montage, your full ceremony, and your full reception program, including speeches, cake cutting, first/parent dances and open dancing montage. For this reason, the length varies, as everyone’s ceremony and reception program is different. For non-church weddings, the average length is about 60-90min. For church based weddings, the average length is about 120min.

The Highlight video ranges from 3-5min and is essentially the “trailer” for your wedding day. It will include the most important moments cut together in an artistic way.

The Teaser video ranges from 30 seconds to 1 minute and is essentially a collection of the best shots of your wedding day. We create this video in order to share our work and your special day on social media and it is no additional cost to you.

We’d love for you to provide input prior to us starting the editing, and the best way to do this is via our online detailed questionnaire. Through the questionnaire you can tell us about any important moments throughout your day. In addition, if you plan to have a video presentation or something else during your wedding, please share that with us before the event so it can be included in your video. After your video has been delivered, if you feel like there is a shot that you want replaced, or a special moment missing, feel free to give us specific comments, and we can make the complimentary change for you. We only provide one round of revisions for clients so please be sure to share with us all the changes you want to make to your videos in one message.

Your documentary video(s) will have the music that played at your events and for montages we pick music to fit the mood. There has been a huge crackdown online with music licensing, so if your package includes a highlight video, we must use licensed music, chosen from www.musicbed.com.  Using licensed music also allows the video to be easily shareable and you can pick licensed music from Music Bed prior to your wedding day. The same licensing rules apply to the teaser video.

Your contract will say 6 months after event date, but our editing team can typically turn your video around much sooner. 3 months is our average outside of the busy wedding seasons. That being said, every wedding season volume is different, and we are not held accountable to provide your video(s) before the 6 month deadline. Believe it or not, the industry average is about 1 year to turn around videos and some companies are even 1.5 years.